Everything written down, in one index
Setup procedures, the release log, current service state, the security posture and every policy. If it is not listed here, it has not been written yet.
Start here
These four cover almost every question that arrives by email.
Documentation & setup guides
6 guidesStep-by-step procedures for the parts of setup that are easy to get wrong: the academic session, the fee structure, the biometric device sync and the report-card engine.
Release log
What changed, when, and whether it was new behaviour, a fix or a breaking change. Written per release, from the same records the product is built from.
Service status
Current state of the components the platform runs on, and any incident that is open. No uptime percentage is published — see the SLA for why.
Security posture
How data is stored and isolated, what the infrastructure provider certifies, and — stated plainly — what is not certified.
Reference
Legal policies
Privacy, terms, the data processing agreement, subprocessors, acceptable use, refunds, cookies and the service level agreement.
Printable overview
A one-file summary of the modules and pricing, generated in the browser, for circulating to a committee that does not want to click through a website.
Full page index
Every public page on this site in one list, grouped by section.
Report a vulnerability
How to disclose a security issue, what is in scope, and what response to expect.
Not covered by any of the above?
There is no support desk and no forum. A question goes to the person who wrote the software, and the reply channel is WhatsApp only or email.