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Elevate ERP
by Omniflux
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Policies and agreements
Refund & Cancellation Policy
Effective 1 January 2025
Last revised 19 August 2026
Version 1.1
On this page
1.
Cancellation
2.
Refund Eligibility
3.
Refund Process
1.
Cancellation
2.
Refund Eligibility
Scenario
Refund
How to Request
3.
Refund Process
Other policies and agreements
Privacy Policy
What personal data is collected, why, how long it is kept, and your rights under the DPDP Act 2023.
Terms of Service
The agreement covering institutional use of the platform, including subscriptions, liability and jurisdiction.
DPA
Roles and duties between your institution as Data Fiduciary and us as Data Processor.
SLA
What is committed about availability and support — and the uptime and service-credit tables that were withdrawn.
Acceptable Use
What may and may not be done with the platform, including the rules for its AI features.
Subprocessors
The third-party vendors disclosed as processing data on our behalf, what each is used for and where it holds data.
Cookie Policy
The cookie categories the site defines, which three of them can be switched off, and how a choice is recorded.