Skip to main content
Skip to content
Elevate ERP
by Omniflux
Features
Modules
Solutions
AI
New
Pricing
Resources
Company
Request demo
Get started
Get started
Legal
Policies and agreements
Service Level Agreement
Effective 18 August 2026
Last revised 18 August 2026
Version 2.0
On this page
1.
Availability
2.
Support
3.
Service Credits
1.
Availability
There is no uptime guarantee on any plan
2.
Support
3.
Service Credits
Other policies and agreements
Privacy Policy
What personal data is collected, why, how long it is kept, and your rights under the DPDP Act 2023.
Terms of Service
The agreement covering institutional use of the platform, including subscriptions, liability and jurisdiction.
DPA
Roles and duties between your institution as Data Fiduciary and us as Data Processor.
Acceptable Use
What may and may not be done with the platform, including the rules for its AI features.
Subprocessors
The third-party vendors disclosed as processing data on our behalf, what each is used for and where it holds data.
Refund Policy
Cancellation, refund eligibility and how a refund is requested.
Cookie Policy
The cookie categories the site defines, which three of them can be switched off, and how a choice is recorded.